Store Policy (100% guarantee)

Thankyou for choosing Selwood Science and Puzzles.

Purchase & Refund Policy and 100% Guarantee:
All goods are dispatched by Australia Post within 14 days where goods are currently in stock. If the goods are not in stock, you will be notified of expected delivery times.
Goods are dispatched in original packaging.
Postage and packaging will be calculated at the end of your order process, based on the Australia Post postal rates for your delivery address.

If for any reason you are unhappy with your purchase notify us immediately by phone, fax or e-mail and we will arrange for a full refund or credit to be issued.

Confidentiality & Security:
It is Selwood Science and Puzzles policy not to disclose any personal or financial details to anyone at any time.
Credit card details are immediately removed from our SSL secured server as soon as orders are processed.
No credit card details are transmitted by e-mail.

Payment methods:
We accept VISA, Master Card, Diners, AMEX, JCB as Internet payment.
IF YOU PREFER NOT TO ORDER OVER THE INTERNET, you may print out the final order and either post, fax or phone through the printed order with the credit card details, or post completed order with a cheque or Money Order. Whichever you find the easiest.

Lay-bys
Lay-by payments can be made over the web by personal shoppers at Selwood only.
Lay-by payments are not available with purchases through this site.

When you lay-by your purchases at Selwood Science & Puzzles and leave your credit card details, you are welcome to make other payments by email, if you wish, at layby@selwoodscience.com.au. Just email your name and payment amount. There is no need to email your credit card details as we already have them.

When you are ready, you can make any final payment and collect your goods.

Packaging:
The actual packaging, design and colours of the goods shown in the on-line catalogue may vary from the actual product delivered. However the product itself will be the same as that shown and described.

If you have any concerns regarding privacy, confidentiality or our terms and conditions, please contact us directly and we will be happy to discuss any issues.

SEE OUR ONLINE VIDEO

Postage is based on the following areas: Sydney & surrounds other NSW & ACT Melbourne Other Victoria Brisbane other QLD Adelaide other SA Northern Territory Perth other WA Tasmania
World Delivery is based on Australian Post rates for the following regions. Australia (as above) New Zealand Asia/Pacific US/Canada Rest of the World